Contact Us

Contact Us - NRM York

Get in touch with the National Railway Museum and Locomotion.

NRM York

NRM York, Leeman Road, York YO26 4XJ

Have your say

Help us make the National Railway Museum even better. If you've got any thoughts, comments, praise or complaints about the Museum use our Enquiry form to get them straight to us.

General enquiries

National Railway Museum, Leeman Road,
York, YO26 4XJ
Telephone: 03330 161010* (Mon - Fri, 9am - 5pm)
please use our online form or email:

*Calls cost your provider's usual rate.

Events and exhibitions

The National Railway Museum is programmed three years in advance by our Exhibitions, Learning and Events Team. Our programme is designed to fulfil the museum’s ambition to tell the fascinating story of the past, present and future of the railways, with the majority of exhibitions and events developed and directed by our own team. Therefore, the National Railway Museum does not accept or respond to unsolicited offers for public exhibitions and events. To hire the museum to host your own event, please direct your query to our corporate events team.

Corporate and private event enquiries

Call our dedicated events executive for information or to arrange a viewing of our conference and dining facilities.
You can also find more information on our website's Venue Hire section.

tel: 01904 686 226

Research enquiries

Search Engine, National Railway Museum,
Leeman Road, York, YO26 4XJ
fax: 01904 611112

School and youth group bookings and enquiries

telephone: 01904 686230
fax: 01904 685786

Gift shop enquiries

National Railway Museum, Leeman Road,
York, YO26 4XJ

Online store enquiries

telephone: 03330 161010 (option 4)

HR Enquiries (including Recruitment enquiries)


Locomotion, Shildon, Co Durham, DL4 2RE

General enquiries

Co Durham, DL4 2RE
Telephone: 01904 685780

School bookings enquiries

Shirley Bell
01904 685780

Gift shop enquiries

Call the shop team direct on 01904 685780

How we handle your feedback

Your feedback is very important to us and helps us to improve our services and experiences for all our visitors.

The Events team manages the feedback process, and will pass your comments on to the party responsible for your specific area of interest or enquiry. You will receive a reply from them within ten working days of receipt of your feedback.

If for any reason it is not possible to reply within that timeframe, we will keep you informed. If you are unhappy with the way your feedback has been handled, please contact the Locomotion Museum Manager.

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Press office

Our latest news and press releases.

Background: 'Skegness is so Bracing' LNER Poster