Contact Us

Contact Us - NRM York

Get in touch with the National Railway Museum at York and Shildon.

NRM York

NRM York, Leeman Road, York YO26 4XJ


Have your say

Help us make the National Railway Museum even better. If you've got any thoughts, comments, praise or complaints about the Museum use our Enquiry form to get them straight to us.


General enquiries

National Railway Museum, Leeman Road,
York, YO26 4XJ
Telephone: 08448 153139* (Mon - Fri, 9am - 5pm)
please use our online form or email:
nrm.visitorservices@nrm.org.uk

* Calls cost 4.25p per minute plus your phone company's access charge.


Events and exhibitions

The National Railway Museum is programmed three years in advance by our Exhibitions, Learning and Events Team. Our programme is designed to fulfil the museum’s ambition to tell the fascinating story of the past, present and future of the railways, with the majority of exhibitions and events developed and directed by our own team. Therefore, the National Railway Museum does not accept or respond to unsolicited offers for public exhibitions and events. To hire the museum to host your own event, please direct your query to our corporate events team.


Corporate and private event enquiries

Call our dedicated events executive for information or to arrange a viewing of our conference and dining facilities.
You can also find more information on our website's Venue Hire section.

tel: 01904 686 226
email: nrmevents@nrm.org.uk


Research enquiries

Search Engine, National Railway Museum,
Leeman Road, York, YO26 4XJ
fax: 01904 611112
email: search.engine@nrm.org.uk


School and youth group bookings and enquiries

telephone: 01904 686230
fax: 01904 685786
email: school.bookings@nrm.org.uk


Gift shop enquiries

National Railway Museum, Leeman Road,
York, YO26 4XJ
email: nrm.shop@nrm.org.uk


Online store enquiries

telephone: 0844 815 3139 (option 4)
email: shop.nrmonline@nrm.org.uk


HR Enquiries (including Recruitment enquiries)

HRService@sciencemuseum.ac.uk

NRM Shildon

NRM Shildon, "Locomotion", Shildon, Co Durham, DL4 2RE


General enquiries

Locomotion: The National Railway Museum at Shildon
Shildon
Co Durham, DL4 2RE
Telephone: 01904 685780
Email: info@locomotion.org.uk


School bookings enquiries

Shirley Bell
01904 685780
email: shirley.bell@locomotion.org.uk


Gift shop enquiries

Call the shop team direct on 01904 685780


How we handle your feedback

Your feedback is very important to us and helps us to improve our services and experiences for all our visitors.

The Events team manages the feedback process, and will pass your comments on to the party responsible for your specific area of interest or enquiry. You will receive a reply from them within ten working days of receipt of your feedback.

If for any reason it is not possible to reply within that timeframe, we will keep you informed. If you are unhappy with the way your feedback has been handled, please contact the Locomotion Museum Manager.


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Press office

Our latest news and press releases.

Background: 'Skegness is so Bracing' LNER Poster